- The Challenge Airbnb’s platform growth is directly tied to its ability to attract new hosts. The central challenge was that prospective hosts often found the process […]
- In an industry with approximately 60% annual employee turnover, this research paper and presentation explore how generative AI can enhance agent performance. The work challenges the […]
- The most groundbreaking ideas require the clearest voice. For an organization like SRI International, an institute focused on research and development, communicating the nuance and potential […]
- In a digital landscape saturated with ads, the most effective way to capture attention isn’t to shout louder—it’s to speak the right language. My approach is […]
- The Challenge The primary challenge was to drive ticket sales for the annual TEDxSanFrancisco event. The specific business goal was to sell out the entire inventory […]
- After eBay began managing payments for sellers, the company became responsible for issuing 1099-K tax forms directly to users. This was a significant change from getting […]
- As the content marketing manager at Kahuna, a key responsibility of my role was working with customers to highlight their stories and how Kahuna’s AI-driven engagement […]
- Making marketplace technology more understandable Kahuna, a SaaS company specializing in marketing automation for online marketplaces, empowered online marketplaces to boost revenue and deliver an improved […]
- This collection of articles, written for the Traffic Safety Store in 2016, represents a series of early, in-depth explorations into the autonomous vehicle landscape, published when […]
